Last updated: June 1, 2026
GL Control offers a 60-day money-back guarantee on every order. This page explains the details of our refund process.
Our 60-Day Guarantee
If you are not completely satisfied with GL Control for any reason, you may request a full refund within 60 days of your original purchase date. This guarantee applies even if the bottle is empty.
How To Request A Refund
To initiate a refund:
- Email our customer support team at drdaniels@glcontrol.com within 60 days of your purchase.
- Include your order number and the email address used to place the order.
- Our team will respond within one business day with return instructions.
- Ship the bottles (empty or unopened) to the return address provided.
- Once we receive your return, your refund will be processed within 5-10 business days.
What Is Covered
The 60-day money-back guarantee covers the cost of the product. Specifically:
- Refunds apply to the full purchase price of GL Control bottles
- Refunds are issued to the original payment method
- Empty bottles are accepted for refund
- No questions asked — you do not need to justify your refund request
What Is Not Covered
- Original shipping costs (when applicable)
- Return shipping costs (the customer is responsible for return shipping unless the product was damaged or incorrect)
- Orders placed more than 60 days before the refund request
- Products purchased from unauthorized third-party sellers (Amazon, eBay, Walmart, etc.) — these may be counterfeit and we cannot issue refunds for them
Damaged Or Incorrect Orders
If you receive a damaged bottle or the wrong product, contact us within 7 days of delivery. We will replace the product at no cost or issue a full refund including shipping.
Processing Time
Once we receive your returned bottles, please allow:
- 1-2 business days for our team to inspect and process the return
- 5-10 business days for the refund to appear on your original payment method (timing depends on your bank or card issuer)
Contact
For refund questions or to start the process, email drdaniels@glcontrol.com. We respond within one business day.
This refund policy applies to orders placed through our official ordering channel only. Bottles purchased from unauthorized third-party retailers are not eligible.